The five words that don’t belong in ecommerce customer service + MORE

A while back, I wrote Nine Blogging Milestones to Celebrate, starting with “Getting Your Blog Up and Running” and finishing with “Getting a ‘Thank You’ Email from a Reader”.
It’s been great to hear from DailyBlogTips readers over the past few months, in comments, by email, and in the Get Blogging forums, about the progress they’re making …
… and perhaps you’re one of those who’ve hit all (or most!) of the milestones on that list…

Continue Reading On dailyblogtips.com »

The Natural History Museum relaunched its online shop this summer in a blaze of incredible copywriting.
We featured it on the blog because it was so much fun it had to be shared. And now, here’s the follow up post with some more highlights from its summer email campaign.
Fans of the word, great lizards and ecommerce, you’re in for a blimmin’ treat…

Continue Reading On econsultancy.com »

While ecommerce has come a long way in recent years, it still has a long way to go.
One of the main problems with online shopping is that a certain amount of guesswork is always required before making a purchase.
Customers are never quite sure about the quality of an item, since they can’t touch it like they would when shopping in person…

Continue Reading On econsultancy.com »

This is the type of post where I need to list a few “disclaimers” before commencing with my thoughts:
1. I love Moz as a company. I love their blog and their mission. I also know that just because they post an article from a guest author, it doesn’t necessarily mean they agree with it.
2. The author of the post I’m going to discuss today is assuredly a good guy…

Continue Reading On thesaleslion.com »

3 Tools to Create a Social Media Hub

– socialmediaexaminer.com

Are you using user-generated content in real-time? Do you want to display all of your social media updates in one place? Streaming social updates to a social hub encourages your audience to share more, in real-time. In this article you’ll discover three tools that pull your social conversations to a single hub…

Continue Reading On socialmediaexaminer.com »

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